Return & Refund Policy

BambooLite only accept defective items that you have purchased within 7 days. The returned goods/products will be checked and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. BambooLite will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.

Please email marketing@bamboolite.com if you find any defect on BambooLite product that you have purchased.